HELL is also an owner operated business so we expect you to be at the coal face serving customers, making pizza, doing the dishes, cleaning the ceiling, answering phones, and making money. If this is not you - all good - carry on eating HELL.
If you think you have what it takes, read our information pack (download one below) and email us - firstname.lastname@example.org
Download HELL Franchise Info Pack
See you in HELL!
First floor, no street frontage, dodgy access and a tiny kitchen - fundamentally wrong in so many ways, but it worked. This was the birthplace of HELL and we operated out of Kelburn for eight years, before moving the kitchen to the top of Cuba St in 2004.
Customers often recall their first experience being in the original Kelburn store.
HELL we even called it the centre of the world after so many people all over the planet, telling us it was their virgin HELL meal! Walking up the back stairs through the kitchen, avoiding banging their head on the shelf (look out fool), and some even remember when we had a dine in section with views over Wellington (or, if you worked for HELL, the place where we got trashed and launched firecrackers out the window). Good times.
In the early days we tried everything: rice tandoori pizza, delivery milkshakes, curries, mud cake, flame bread - all in search of the wicked menu that is HELL today. In 2000, Callum partnered with his mate Stu and together they opened the Hataitai store. We loved this earthquake hazard of a building, from the collapsing floor, home made counters and menu boards, and excellent staff and customers that made it an institution in Hataitai. HELL had started to grow.
We opened another store in Northland the following year and set up a prep kitchen that serviced our three stores. Delivering around Wellington in the Escargo with occasional brakes and handling like a 4-wheeled sailing ship in the wind, we started honing our systems and products. We then opened in Petone - our first 'quality' fit out.
In 2003 Warren partnered with the guys and helped grow the business with his franchise knowledge. Our 4 plus 10 franchised stores in the first year, 16 in the second, 21 in the third year and 15 in 2006. We finished 06 with 66 stores, wicked franchisees and happy customers. The time was right to move onwards and upwards, so we sold the NZ business, and went in search of new countries for HELL. First, we went to London, then Brisbane, Seoul, India and Vancouver.
The early days of HELL was about living our business every day, working damned hard and making tasty pizzas. These were some of the best times of our lives and helped shape the business into what it is now.
In 2009, we bought our New Zealand business back. The old owners didn't get it. In May 09, we started the resurrection of HELL. We took out the trash, had fun with our marketing, improved ingredients and launched some new tasty products. In 2011 Warren left the company to explore overseas opportunities.
HELL is 666% New Zealand owned and committed to giving you the best damned pizza in this life or the next.
Callum & Stu
Collection of information
Collection from other sources
HELL's right to refuse application
Information retained by HELL
Storage of personal information
Customer's rights of access
Consumer Guarantees Act
Links to third party websites
Links to third party websites
Variation of terms and conditions
New Zealand law governs the use of the HELL website, the HELL online ordering system and these terms and conditions.
Safe Technology Systems
Safe Payment Systems
Credit Cards Accepted
Fireworks are available for sale 2nd-5th November 2016, or while stocks last.
We apologise in advance for those that 'may' die of old age while reading this. Unfortunately it is a necessary evil of business. In general if you have any issue with your order please call your store immediately to talk to the owner / manager and if you have no love from them e-mail our hell hole [email protected].
1.2 Use of the HELL website and online ordering system subject to terms and conditions
1.3 Terms and conditions to prevail
1.4 HELL's discretion to accept registration
1.5 Registration and access costs
1.6 Suspension or termination
1.7 Customer liable for every order
1.8 Trade not supplied
1.9 Security of information
1.10 Site content
1.11 Use of the site
2.3 Prices inclusive of GST
2.4 Delivery Fee
2.5 Adjustments to price
2.6 HELL may set credit limits
3. Product availability, range, specials and quality
3.1 Product availability
3.4 Product quality
4.1 Method of Payment
4.2 Payment by credit card
4.5 Debt collection
4.6 Change to payment policy
5.1 Right to withhold delivery
5.2 Delivery and liability
5.3 Accessibility and safety
5.4 Change of address
5.5 Delivery deemed to have taken place
5.6 Incorrectly or undelivered Products
6. VARIATION / CANCELLATION OF ORDER
6.1 Variation/cancellation of order
7. PROPERTY / RISK
9. LIABILITY AND INDEMNITY
9.1 Product liability
9.2 No liability for indirect loss
9.1 Product liability
10. INTELLECTUAL PROPERTY
10.1 Intellectual Property
11. Force Majeure / Covering our evil ass
11.1 Force Majeure / Covering our evil ass
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