We are committed to providing our customers with a secure, private shopping experience.
Privacy Act
Collection of information
HELL Online Shopping contains applications which collect personal information about the Customer. HELL will only use this information to the extent authorised by the Customer, and will only disclose it in the manner set out below.
In using HELL Online Shopping the Customer authorises HELL to collect, retain and use their personal information for the purposes of:
a. processing the Customer's registration application;
b. assessing the Customer's credit-worthiness;
c. undertaking any dealings or transactions with the Customer;
d. enforcing any legal or other rights HELL may have against the Customer in any manner that HELL sees fit;
e. sending the Customer any advertising or promotional material; and
f. enhancing HELL Online Shopping so that HELL may offer you a better, more personalised and tailored service.
Collection from other sources
In using HELL Online Shopping the Customer further authorises HELL to collect personal information about the Customer from any other source available to HELL including but not limited to credit referral agencies, the Customer's bank (present and past), any other suppliers of products and services to the Customer and other persons or companies with whom the Customer has been associated.
HELL's right to refuse application
If sufficient personal information is not supplied, or is not satisfactory to HELL, then HELL reserves the right to refuse to accept the person's application to register to use HELL Online Shopping.
HELL's use of cookies
HELL Online Shopping may use 'cookies'. Cookies are an element of data that the website can send to your browser, which may then store it on your system. To use HELL Online Shopping you do not necessarily need to enable your browser to accept cookies, although some information/services may not be available if you disable your browser not to accept cookies.
Information retained by HELL
Any personal information supplied by the Customer may be retained by HELL until such time as the Customer requests that the information be removed.
Disclosure
Any personal information supplied by the Customer and retained by HELL may be disclosed to other persons or body corporates engaged by HELL for or in relation to any of the purposes listed in clause 12.1 above, including but not limited to:
a. HELL employees.
b. Research and/or marketing firms.
c. Credit referral agencies.
d. Business advisor.
HELL may also disclose aggregated shopper statistics to any party, provided that these statistics do not contain any information about identifiable Customers and their individual shopping habits.
Storage of personal information
HELL has taken many steps, from both technical and systems perspectives, to ensure that Customers' information is well protected. However, it is important that Customers remember to never share their Login with any other person.
While HELL endeavors to keep the Customer's personal information collected on HELL Online Shopping secure and confidential, no member of the HELL Group shall be responsible for any breach of security caused by third parties, nor represents that HELL Online Shopping is completely secure.
Customer's rights of access
The Customer has the right under the Privacy Act 1993 to access and request to update and/or correct their personal information held by HELL. The Customer agrees to pay HELL the reasonable charges requested by HELL in relation to time and attendances involved in complying with the Customer's request in this regard.
Access to a Customer's personal information held by HELL is available to the Customer in the "My Customer Details" area of HELL Online Shopping. The Customer can request a change to this information by telephoning a HELL Customer Care Representative.
Consumer Guarantees Act
The Customer acknowledges that where the Products are ordered for business purposes (as the term "business" is defined in the Consumer Guarantees Act 1993 ("CGA")), the provisions of the CGA shall not apply to the sale of the Products by HELL.
The Customer agrees that nothing in these terms and conditions is intended to have the effect of contracting out of the provisions of the CGA except to the extent permitted by the CGA, and all provisions of these terms and conditions shall be read as modified to the extent necessary to give effect to that intention.